Refund policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at eamcreationsco@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at eamcreationsco@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom gang sheets and Direct film transfers, all sales are final. We will not issue a refund if you change your mind once the order is placed. Unfortunately, we cannot accept returns on sale items or gift cards.

Gang sheets

When you upload your custom order, please be mindful of the 2-4 business days (not including shipping) and excluding Saturday, Sunday, or holidays. When you upload your custom order, please be mindful of the 2-4 business days (not including shipping) and excluding Saturday, Sunday, or holidays.

Absolutely no returns will be accepted on Gang sheets or direct film transfers transfers.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at eamcreationsco@gmail.com.